Introduction
heartsnlove.com is dedicated to protecting the privacy of all of its customers who download, install, and/or the heartsnlove.com application, whether as a guest or registered user. Therefore, this Privacy Policy is developed to explain to you how heartsnlove.com will look after your personal data, as well as your privacy rights according to local and international laws.
Purpose of Privacy Policy
heartsnlove.com may collect personal data and information when you download, install, and/or use the website and/or application. The data may be collected automatically via cookies and other data collection devices, or you may be asked to fill in your personal data. This data is collected in order to provide users with the best experience on the heartsnlove.com application.
The purpose of this Privacy Policy is to provide information as to how heartsnlove.com collects and processes your personal data, and for what purposes it is used for. You are advised to thoroughly read this Privacy Policy in order to understand your privacy rights, along with any additional privacy notice we may provide when you perform certain activities on the heartsnlove.com website or application, including signing up, purchasing a product, etc..
Persons Under the Age of 18
By agreeing to the End User Licensing Agreement, Terms of Sale, Terms of Use, and this Privacy Policy, you acknowledge that you are at least 18 years of age. Minors below the age of 18 may not use the heartsnlove.com website or application without parental supervision and consent. Accordingly, heartsnlove.com does not collect or intend to collect personal data of children under the age of 18. In any unusual circumstance where you believe that heartsnlove.com has unknowingly collected information of an individual under the age of 18, we will delete that information immediately.
Contact Details
For any enquiries in regards to this Privacy Policy, you may contact heartsnlove.com’s designated data protection officer (DPO) via the contact details provided below:
Attention: Data Protection Officer
Email address: info@heartsnlove.com
You have the right to register a complaint to the relevant supervisory authority at any given time in regards to any data protection issue. However, heartsnlove.com is dedicated to dealing with any such concerns of enquiries you may have, so you are requested to contact heartsnlove.com in the first instance with any data protection related issues you may have.
Third Party Links
The heartsnlove.com website and/or application may contain external links to third party websites with which heartsnlove.com holds no affiliation. Clicking on these third party links may enable connections whereby the third party sites can collect your personal information via cookies or any other data collection method. heartsnlove.com has no authority over these third party sites and hence does not hold any responsibility over personal data that may be collected. You are advised to click on such links at your own risk. You are encouraged to read the privacy policy of any third party website that you visit after leaving the heartsnlove.com website and/or application.
About the Data we Collect About You
Personal data or personal information refers to any and all data by which an individual can be identified. heartsnlove.com may collect various types of personal data, according to the way you interact and use the heartsnlove.com website and/or application. We may collect, use, store, and transfer the following types of personal data for various purposes:
• Identity information including your full name, age, date of birth, gender, marital status, etc..
• Contact information including billing address, delivery address, location, area of residence, etc..
• Transitionary information including data regarding your purchase history on the heartsnlove.com application
• Profile information including your username, password, registered name, etc..
• Technical information including internet protocol (IP) address, login data, browser type and version, operating system, etc..
• Payment information including credit card or debit card information shall not be stored, sold, shared, of transferred by heartsnlove.com for any purpose and any time
• Usage information including how you use the application, types of Offers you redeem, electronic devices you use to access the app, etc..
• Photos, media, or any other information you willing share on the heartsnlove.com website and/or application including user generated content
• Any communications between you and heartsnlove.com including customer service interactions, emails, social media communications, etc..
• Third party partner information including how you interact with third party links that are present on the heartsnlove.com website and/or application
• Networks and connections that you make available to heartsnlove.com depending on the permissions you have granted, including permissions from your mobile and desktop devices' address book contacts, and other social media platforms e.g. Facebook, Instagram, Pinterest, Twitter, etc..
In addition to the above mentioned categories of data, heartsnlove.com may collect, use, and share aggregated data for statistical or demographic data purposes. According to law, such data is not considered personal information as aggregated data does not disclose the personal identity of an individual. However, is the aggregated data collection is used to directly or indirectly disclose your identity, then it will be considered as collection of personal data and thus its use will be in accordance with this Privacy Policy.
heartsnlove.com does not under any circumstances collect personal information related to the following mentioned categories: your philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data, information regarding criminal convictions and offences.
If You Fail to Provide Personal Data
Your personal data is required for a variety of purposes. In cases where you refuse to provide your personal data, or fail to provide personal data which is accurate, updated, and authentic, then heartsnlove.com may be unable to provide the services and functions promised in the contact, including to allow you to purchase goods/services from the heartsnlove.com application. In such a case heartsnlove.com reserves the right to sever any attempts at entering into contract with you. In such a case you shall be notified of the cancellation of any such transaction or contract.
How Personal Data is Collected
heartsnlove.com may prescribe various methods in order to collect your personal data. The methods of collecting personal information are as follows:
1. Direct Interactions: You may be directly asked to provide personal information by filling out and submitting a form, or via correspondence through phone call, email, social media, conventional mail, etc.. such information may include identifying information such as your name, age, date of birth, etc.. This includes any personal data provided by you when you:
• Register an account on the heartsnlove.com website or application
• Purchase an Offer from the heartsnlove.com application
• Subscribe to heartsnlove.com publications or services
• Post user generated contact on any interactive feature
2. Automated Technologies: As you view and interact on the heartsnlove.com website and/or application, technical data may be automatically collected including information regarding your equipment, browsing patterns and actions. This data may be collected using cookies, server logs, web beacons, or any other such related technology. heartsnlove.com may also collect your personal information when you visit other websites employing its cookies.
• Cookies:A cookie is a small file that is placed onto your desktop or mobile device when you visit our Sites in order to enable certain features and functionality of our Sites. Cookies are used to automatically capture personal information of users who visit the heartsnlove.com application and website. The types of cookies employed by heartsnlove.com include strictly necessary cookies, performance cookies, functionality cookies, and targeting and/or advertising cookies.
• Web Beacons: Certain pages of the heartsnlove.com website and/or application may contain small electronic files known as web beacons that permit heartsnlove.com to collect information such as, for example, to count users who have visited those pages or opened an e-mail and collect other related website and app statistics
• Log Files:heartsnlove.com may use log files to capture your activities on the heartsnlove.com application as they interact with our website. Information captured in such log files may include the types of content you view or engage with and the frequency or duration of your activities.
How Your Personal Data Will Be Used
heartsnlove.com’s uses of your personal data will be strictly in accordance with the local and international law. There shall be no illegal, inappropriate, or irrelevant use of your personal information. Uses of your personal information by heartsnlove.com include:
• To perform the contract that heartsnlove.com has entered in or is trying to enter into with you
• To perform a contract with a third party to provide you a product or service
• To comply with legal or regulatory obligations
• For legitimate interests which are in accordance with the local law
Consent is not generally considered a legal basis for processing, or not processing, your personal information, other than in regards to sending third party direct marketing communications to you via email, text message or by any other means. You can choose to opt out of such marketing communications at your own consent. In such a case, please contact heartsnlove.com.
Reasons for Using Your Personal Data
As mentioned previously in this Privacy Policy, your personal data may be used by heartsnlove.com for a variety of lawful reasons. Purposes of using your personal information includes:
• To register you as a new user
• To process and deliver your orders
• To communicate and manage heartsnlove.com’s relationship with you
• To maintain and improve your experience with the heartsnlove.com application
• To administer and protect the business
• To deliver content and advertisements that are relevant to you
• To deliver improved and more personalized content to you to improve your user experience
• To enable you to use a certain function or service available on the heartsnlove.com app
• To make recommendations to you of Offers that may interest you based on your search and purchase history on the heartsnlove.com app
• To use data analytics to improve the heartsnlove.com applications operations and user experience
• For any other purpose disclosed to you when providing personal information
Marketing
heartsnlove.com is dedicated to catering to your preferences and choices which is determined by personal data collection, particularly in regards to marketing and advertising. However, if you do not wish to have your personal information used by heartsnlove.com or any third party websites to promote relevant goods and services, then you can opt out by contacting heartsnlove.com.
You can opt out of receiving marketing messages from heartsnlove.com or any other third party website at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting heartsnlove.com at any time. Keep in mind that opting out of marketing messages does not include personal data collected by other means, for instance from your purchases, account registration, or any other transactions.
Cookies
You have the option to set your browser to refuse all or some cookies, or to alert you when websites set cookies. If you disable or refuse cookies, keep in mind that some parts of the heartsnlove.com website and/or application may become inaccessible to you, or may not function properly. This can affect your user experience and functionality of the application.
Location
You can choose whether or not to allow the heartsnlove.com application to collect information regarding your current location by choosing the relevant location preferences on your mobile device. Keep in mind that refusing to share your location may make certain parts of the heartsnlove.com website and/or application inaccessible to you, or may not function properly. This can negatively affect your user experience and functionality of the application, and may restrict the number of Offers available to you.
Data Security
heartsnlove.com has established appropriate data security measures to prevent your personal information from being lost, stolen, or used for any illegal purposes, or from unauthorized access. Employees of heartsnlove.com who are responsible for handling and maintaining personal data are subject to a contract of confidentiality.
heartsnlove.com has implemented a strong and secure set of procedures in order to deal with any suspected breaches of these security measures. Moreover, heartsnlove.com shall notify you and any relevant regulator immediately regarding a suspected breach where it is legally liable to do so.
Data Retention
heartsnlove.com will only retain your personal information for as long as it takes to fulfill the purpose it was collected for, including for any legal, accounting, or reporting purposes. The length of time for which personal data is held by heartsnlove.com will depend on a number of factors, including the sensitivity of the data, the purpose for which it is being collected, amount of data being held, etc.. heartsnlove.com takes maximum precautions to ensure that your personal data is held safely and securely during the entire period for which it is retained.
Your Legal Rights
According to data protection laws and this Privacy Policy, you have the following rights in regards to your personal data:
• Request access to your personal data to obtain a copy of your personal data that heartsnlove.com holds
• Request correction of your personal datain case heartsnlove.com holds inaccurate or irrelevant personal information. You may be asked to verify any such corrections
• Request erasure of your personal data for information which is no longer of use to heartsnlove.com
• Object to processing of your personal data, including the right to object to processing of your personal data for marketing purposes
• Request restriction of processing your personal data
• Request transfer of your personal data either to you or a third party that you have chosen
• Right to withdraw consent in cases where your consent is required to collect your personal information. Please keep in mind that personal data shall continue to be collected in lawful scenarios where consent is not considered a lawful basis for discontinuing personal data collection
If you wish to exercise any of the rights set out above, please contact heartsnlove.com. These rights are affording to you by local data protection laws and according to this Privacy Policy.